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1. How do I book my event at The Atrium?

If you are interested in booking your event at The Atrium, please call our offices at 972-205-2632 and talk to our staff for availability and information.

2. Is there a deposit and if so, how much is it?

A non-refundable deposit in the amount of one-half of the room rental fee is required in order to reserve a date. This deposit is applied to the final balance due. Banquet space will not be held without a deposit.

Note: For social events Friday through Sunday, the deposit is half the rental rate.

3. When is my final payment due?

Your final payment, less deposit amount, is due no later than 14 days prior to your event. You may pay the amount prior to that date if preferred.

4. May I bring in my own food or use my own caterer?

No. Food and/or beverages must be provided by one of The Atrium approved caterers. However, you may use your choice of vendor for special occasion cakes (i.e. wedding/groom cakes, anniversary cakes etc.)

5. May I bring in any alcoholic beverages?

No. Alcoholic beverages of any kind must be provided by one of The Atrium approved caterers. Guests can purchase alcohol for approved caterers to bring into The Atrium.  No alcohol of any kind may be brought into or taken from The Atrium by clients or their guests at any Atrium event. 

Note: No alcohol only events are allowed at The Atrium. Catered food is required if alcohol of any kind is served.

6. Are security guards required for my event?

Requirements

• If alcoholic beverages of any kind are served at The Atrium, then two security guards are required.
• If any event hosts 300 or more attendees, then two security guards are required.
• If an event is youth-oriented such as a teen birthday party, bar/bat mitzvah, middle or high school dance/prom, a graduation party for a minor, etc. then two security guards are required.

At the discretion of The Atrium Event Director, security may be required at any event at any time. A security contact can be provided by The Atrium Event Director. 

7. What should I consider when selecting my vendors?

All vendors need to be aware of, and must abide by, the guidelines, policies and procedures of The Atrium. The Atrium staff can provide you with lists of preferred vendors who are familiar with our policies.

8. Does the rental of The Atrium include the lobby and the courtyard?

Yes, The Atrium rental includes The Atrium courtyard and lobby on Friday, Saturday, and Sunday. The Atrium Lobby alone is available for rental Monday through Thursday only.

9. Can Atrium chairs and tables be used in the courtyard?

No. The Atrium chairs are not allowed to be used in the courtyard. You will have to obtain them from an event rental company.

10. What is the time period for my reservation?

If your event is on a Friday, Saturday or Sunday, the reservation time is for a period of 7 hours. This time frame includes your set up and clean-up time. You may reserve your seven hours between the following times:

Monday through Thursday
9 a.m. to 11 p.m.

Friday through Saturday
9 a.m. to Midnight (room must be vacated by midnight)

Sunday
Noon to 10 p.m.

11. Can I purchase additional hours?

You may purchase additional hours if you need more time for set up or clean up. Please keep in mind that additional hours may not be purchased beyond midnight.

12. Can I provide my own entertainment?

Yes, you may hire a DJ, band or any musical act of your choice for your event. All entertainment vendors must adhere to City of Garland noise ordinances and City policies and procedures.

13. Which forms of payment are acceptable?

The Atrium accepts:

• Discover
• Mastercard
• Money orders
• Personal checks
• Visa

Any credit card payment will need to go through our booking system payment portal. Checks and money orders can be accepted directly. 

14. What kind of parking is available?

Plenty of free self-parking is available at the Granville Arts Center as well as the Garland City Hall parking lot, adjacent to The Atrium. The DART Transit Center parking lot is also available.

15. Are dressing rooms available?

Yes. One large dressing room is included with the rental of The Atrium. This room includes a wall of lighted make-up mirrors as well as a private bathroom with a full-length mirror.

16. Will an Atrium staff member be present during my event?

Yes. At least one Atrium staff member will be present during your event. This person oversees and monitors each event that takes place at The Atrium. 

This person is not an event planner or wedding coordinator. If you desire such a service, you will need to contract with an independent service provider.