The Garland Police Department investigates all complaints and/or inquiries made against its employees. Citizens who wish to lodge a complaint against members of the Garland Police Department should contact the Professional Standards Unit (PSU) located in the Garland Police Department facility at: 1891 Forest Lane Garland, TX 75042
The PSU investigators are available by appointment, Monday through Friday from 8 a.m. until 5 p.m, You can also contact the PSU office by calling 972-205-2015. If you reach a voicemail please leave a name and phone number so an investigator can contact you.
Complaints against members of the Garland Police Department may also be initiated in-person to a supervisor at the Garland Police Station, 24 hours a day, 7 days a week, or by contacting the non-emergency telephone number at 972-485-4840.
Filing a false complaint against a police employee may be a violation of the Texas Penal Code, Section 37.02.