Police

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GPD PROPERTY ROOM HAS MOVED

The Garland Police Property Room has moved to 2309 Forest Lane, just two blocks down from the Police Department. The hours of operation are Monday through Friday from 8 a.m. to 5 p.m. Contact: 972-205-3435. The Garland Police Property Room does not take reports.

For other police department assistance, please call the Service Desk at 972-205-2018 or the non-emergency number at 972-485-4840.

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GUN SAFETY LOCKS

The importance of protecting our loved ones has no price and the Garland Police Department wants to make sure that anyone who has a gun at home can secure it properly in ensure the safety of their family.

If you have a gun and would like a gunlock please contact the Police Service Desk at the police department at 1891 Forest Lane, Garland, TX 75042.

PUBLIC SAFETY DISPATCH ACADEMY

The Garland Police Department is offering a unique opportunity to receive 4 straight weeks of paid training in the first-ever Public Safety Dispatch Academy. 

Public Safety Dispatchers play a vital role in maintaining the safety of residents, visitors, and first responders. You will receive the training necessary to assist you in becoming a successful Public Safety Dispatcher in 4 short weeks with NO prior experience.
This position offers a path for professional growth and the opportunity to make a difference in your community. 
To get started with the Garland Police Department Public Safety Dispatch Academy, visit: https://bit.ly/3odYqNC. 

Dispatcher

Prescription Drop Box

We encourage the community to drop off any unused or expired prescription medications to ensure they don’t end up in the wrong hands and protect our water supply from contamination.

The lobby hours are Monday through Friday - 6 a.m. to 7 p.m., and Saturday and Sunday - from 7 a.m. to 7 p.m.

When discarding pills, please place them in a double-bagged baggie prior to placing them in the drug disposal bin. PLEASE, NO LIQUIDS, LOTIONS, CREAMS, OR NEEDLES.

For questions regarding the Prescription Drop Box Program please call 972-205-2018.

Every part of Garland has a dedicated Neighborhood Police Officer (NPO).  Within their assigned area, your officer works to identify crime trends and specific problems, formulating strategies to address the issues, and executes plans to ensure the issues are dealt with.  

Learn about our Neighborhood Police Officer Unit and get to know your officer.  

FIND YOUR NPO


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WHAT IS THE VIDEO CRIME WATCH PROGRAM?

Garland, like many communities, has seen an increase in private surveillance systems. Businesses, residences, and property owners use them to effectively prevent crime and capture images to help police solve crimes and identify criminals. To assist our community partners in identifying footage that may assist in a criminal investigation, the Garland Police Department has created the Garland Video Crime Watch (VCW) program. An extension of our existing Neighborhood Crime Watch programs, it allows citizens to voluntarily add their video systems to a map that can be used by officers and investigators to quickly canvas an area for possible video evidence. By bridging technology and our community, this initiative will help the Garland Police Department and our community to quickly identify and recover critical video footage related to criminal investigations.

How does it work?

For residents and businesses, follow this link (Garland Video Crime Watch Program) and complete the survey. Please note, that the system is strictly voluntary and cannot provide direct access to any surveillance system. Once completed, double-check the pin map to ensure an accurate location and hit “submit”. To update information or to be removed from the program, please contact the Program Administrator at the number or email below.

If a crime occurs, a police officer or detective can review the interactive map to identify locations that may have footage to assist in an investigation. This can include footage of an offense or any aspect of a case. The map will provide contact information for who can access the stored footage and how to contact them. That person can then review their system to identify any footage that might be useful to an investigation and re-contact the officer or investigator to provide additional information or access to the footage.

The goal is to provide a simple process for investigators and officers to identify citizens and businesses that have systems and are willing to assist in criminal investigations.

NOTE: The system is strictly voluntary and cannot provide direct access to any surveillance system.

GOING ON VACATION OR TRAVELING?

We have the program for you! The Vacation Watch Program.                                

Uniformed volunteers in a marked Garland Police car check the homes of Garland citizens who are away from home on vacation to ensure that no burglar has broken in and taken their possessions. If you would like to have your home placed on the Vacation Watch list, download and complete the Vacation Watch Request Form (PDF). 

This service is available to any homeowner within the city limits of Garland.

ONLINE ALARM REGISTRATION NOW AVAILABLE

The Garland Police Department will begin using a third-party partner, along with an online website, for the management of its alarm permitting and billing. The program used on the website is called CRYWOLF.

ALL alarm-related services including alarm permit registrations, renewals, and payments can be accomplished online or by mail. The Garland Police Alarm Unit will continue to assist residents as needed, in person, by phone, or by email.  Central Square Corporation will provide false alarm notifications, billing, and collections services. Central Square Corporation provides customer service support at 1-855-664-4346 from 9 a.m. - 5 p.m., Monday through Friday.

Individuals needing to register their alarm system or renew their permit can log into the website here at Alarm Permits - CryWolf.